Privacy Policy

Privacy Policy

At Madean SL LTD, we are dedicated to safeguarding your privacy and ensuring that your personal information is handled responsibly. This privacy policy explains how we collect, process, and share your personal information when you visit our website or use our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect various types of information, including:

• Personal Identification Information: Name,      email address, phone number, and other contact details.
• Payment Information: Credit card details,      billing address, and other financial information necessary to process your      transactions.
• Order History and Preferences: Information      about your orders, preferences, and interactions with our services.
• Usage Data and Cookies: Information about your      use of our website, including IP address, browser type, pages visited, and      browsing behavior.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing: To process and fulfill your      orders and manage payments.
• Customer Support: To respond to your inquiries      and provide customer support.
• Service Improvement: To enhance our services,      website functionality, and overall user experience.
• Marketing and Communication: To send you      promotional materials, updates, and information about our services,      provided you have given your consent.
• Legal Compliance: To comply with legal      obligations and enforce our site policies.

3. Information Protection

We implement a variety of security measures to protect your personal information:

• Secure Storage: Your data is stored in secure      networks accessible only by authorized personnel.
• Encryption: All sensitive information, such as      credit card details, is encrypted using Secure Socket Layer (SSL)      technology.
• Access Control: Access to your personal      information is restricted to authorized employees only.

4. Sharing Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

• Service Providers: We may share your      information with trusted third parties who assist us in operating our      website, conducting our business, or providing services to you, provided      they agree to keep this information confidential.
• Legal Requirements: We may disclose your      information to comply with the law, enforce our site policies, or protect      our or others' rights, property, or safety.

5. Your Rights

You have the right to:

• Access Your Information: Request a copy of the      personal information we hold about you.
• Correct Your Information: Request corrections      to any inaccurate or incomplete personal information.
• Delete Your Information: Request the deletion      of your personal information, subject to certain legal obligations.
• Opt-Out of Marketing: Opt-out of receiving      marketing communications from us.

6. Your Consent

By using our website, you consent to our privacy policy.

7. Changes to Our Privacy Policy

We may update this privacy policy periodically. We will notify you of any changes by posting the new privacy policy on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Madean SL LTD
64b Femi-Turner Drive
Freetown, Sierra Leone
Email: enquiries@madeansl.com
Phone [Freetown]: +232 78 120 002
Phone [UK]: +44 7428198519