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Madean SL

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Terms and Conditions

  

Terms and Conditions

Welcome to Madean SL LTD. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website or services.

1. Introduction

Madean SL LTD is located at: 64b Femi-Turner Drive, Freetown, Sierra Leone

2. Services

Madean SL LTD provides a range of printing services and supplies. Our services include, but are not limited to, digital printing, offset printing, large format printing, graphic design, binding, and finishing services. We also supply office and business materials such as paper, ink, toner, cartridges, and general office supplies.

3. Use of the Website

By using our website, you agree to:

  • Use the website in a manner that is lawful and in      accordance with these terms and conditions.
  • Not use the website for any illegal or unauthorized      purpose.
  • Not disrupt or interfere with the security of the      website or any services, system resources, accounts, servers, or networks      connected to or accessible through the website.

4. Orders and Payments

  • All orders placed through our website are subject to      acceptance and availability.
  • Payment must be made at the time of placing the      order. We accept various payment methods, including credit/debit cards and      other specified payment methods.
  • Prices for our services and products are subject to      change without notice.

5. Delivery and Shipping

  • We aim to deliver your orders within the estimated      delivery time. However, delivery times are not guaranteed and may be      subject to delays beyond our control.
  • Shipping costs will be added to the total cost of      your order and will be clearly indicated at the time of purchase.

6. Returns and Refunds

  • If you are not satisfied with your purchase, you may      request a return or refund within a specified period from the date of      purchase, subject to our return policy.
  • Items must be returned in their original condition      and packaging.
  • Refunds will be processed using the original payment      method.

7. Intellectual Property

  • All content on our website, including text, graphics,      logos, images, and software, is the property of Madean SL LTD and is      protected by copyright and other intellectual property laws.
  • You may not reproduce, distribute, modify, or create      derivative works from any content on our website without our prior written      consent.

8. Limitation of Liability

  • Madean SL LTD will not be liable for any direct,      indirect, incidental, special, or consequential damages resulting from      your use of or inability to use our website or services.
  • We do not warrant that the website will be      uninterrupted or error-free, or that any defects will be corrected.

9. Indemnification

You agree to indemnify, defend, and hold harmless Madean SL LTD, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our website or services.

10. Changes to the Terms and Conditions

We may update these terms and conditions from time to time. Any changes will be posted on this page, and your continued use of the website after such changes have been posted constitutes your acceptance of the new terms and conditions.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Sierra Leone, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

12. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:

Madean SL LTD
64b Femi-Turner Drive
Freetown, 

Sierra Leone
 

Email: enquiries@madeansl.com
Phone [Freetown]: +232 78 120 002
Phone [UK]: +44 7428198519

Return and Refund Policy

  

Return and Refund Policy

At Madean SL LTD, we strive to provide high-quality products and services to our customers. If you are not completely satisfied with your purchase, our return and refund policy outlines the terms and conditions under which you can return products and receive a refund.

1. Terms of Return

  • Return Period: You may return items within 30      days from the date of purchase.
  • State of Return: Items must be returned in      their original condition, unused, and in the original packaging. Items      that have been worn, altered, or damaged are not eligible for return.

2. Reason for Return

We accept returns for the following reasons:

  • Damaged Product: If the product is damaged      upon receipt, please contact us immediately.
  • Wrong Product: If you receive the wrong      product, we will arrange for the correct item to be sent to you.
  • Unsatisfactory Product: If the product does      not meet your expectations, you may return it as long as it is in its      original condition.

3. Process for Return

  • Initiating a Return: To initiate a return,      please contact our customer service team within 30 days of receiving your      order. Provide your order number, a description of the issue, and, if      applicable, photos of the damaged or incorrect item.
  • Customer Service Contact:
    • Email: enquiries@madeansl.com
    • Phone [Freetown]: +232 78 120 002
    • Phone [UK]: +44 7428198519
  • Return Shipping: Once your return request is      approved, you will receive instructions on how to send the item back to      us. You are responsible for the return shipping costs unless the return is      due to our error (e.g., damaged or wrong product).

4. Process of Refund

  • Refund Approval: Once we receive and inspect      the returned item, we will notify you of the approval or rejection of your      refund.
  • Refund Terms: If your return is approved, we      will process your refund to the original payment method within 10 business      days.
  • Partial Refunds: Partial refunds may be      granted for items that are returned in a condition not consistent with our      return policy (e.g., missing parts or not in original condition).
  • Shipping Costs: Original shipping costs are      non-refundable. If the return is due to our error, we will also refund the      return shipping costs.

5. Contact Details

For any questions or concerns regarding returns and refunds, please contact us at:


Madean SL LTD
64b Femi-Turner Drive
Freetown, Sierra Leone
Email: enquiries@madeansl.com
Phone [Freetown]: +232 78 120 002
Phone [UK]: +44 7428198519

We appreciate your business and are committed to providing you with the best service possible. Thank you for shopping with Madean SL LTD.

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Madean SL

64b Femi-Turner Drive, Freetown, Sierra-Leone

Phone [SL]: +232 78 120 002 | UK: +44 74 281 98519

Copyright © 2024 Madean SL - All Rights Reserved.

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